FAQs
How much stone do
I need?
CLICK HERE for bulk stone calculator
How much mulch do
I need?
CLICK HERE for bulk mulch calculator
How much mulch/stone do I need for my pool?
CLICK HERE for our circular pool calculator.
Do you deliver your trees and shrubs?
Do you deliver your bagged stones, mulches, soils, wallstone?
CLICK HERE to see our delivery services.
Do you deliver your bulk stone and mulch?
CLICK HERE to see our delivery services.
How much bulk stone will fit in my truck?
The Garden Factory loads open bed pick-up bulk trucks with Bob Cats and Loaders. A ½ yard of stone weighs approximately 1200-1300 Lbs. depending on type and density of product(s). Due to the weight, most trucks can only carry about a ½ yard of bulk stone.
How much mulch will fit in my truck?
The Garden Factory loads open bed pick-up trucks with Bob Cats and Loaders. Trucks with a six foot bed can hold approximately 1 to 1½ yard of bulk mulch. Trucks with an eight foot bed can carry up to approximately 2 yards of bulk mulch.
What plants are deer resistant?
CLICK HERE for a list of deer resistant plants.
I have a perennial, ornamental grass, annual or houseplant that has died, what do I do?
These items are not guaranteed. The Garden Factory would be happy to help you determine why the item died as to prevent any further problems.
I have a problem with my tree, shrub, annual, perennial, houseplant? Is it an insect, a disease or what?
The Garden Factory is happy to help you identify any problems that you may have with your plants at the Customer Service desk. Please bring in a large sample of the effected plant, the effected fruits or a sample of the insect that you feel is damaging the plant. Our Customer Service staff is very adept at insect and disease identification and we can help you determine treatment if needed. If you have any questions about this service please call Customer Service, 585-247-6236.
What are the store hours?
CLICK HERE for store hours
Where is the store located?
CLICK HERE for directions
When is Senior
Citizens Day?
Senior Citizens day is on Wednesday. 10% off all items. Excluding Gift Cards, Weber & Traeger Grills, Bulk Products, Coupons, and Delivery Charges and some sale items where indicated. Age: 60 and up please.
Do you sell Gift Cards?
CLICK HERE to see our gift card options